Privacy Policy

Effective Date: 08/30/2025
Last Updated: 10/10/2025

1. Who We Are

This Revenue Assurance Diagnostic (the "Diagnostic") is jointly operated by AIOM LLC, Datsura Inc., and Sunoida Solutions LLC. This Privacy Policy explains how we collect, use, and protect your information when you participate in the Diagnostic.

This policy applies only to the Diagnostic and does not cover other websites or services we may offer.

2. Information We Collect

When you use the Diagnostic, we collect:

Contact & Professional Information:

·       Name, business email, and phone number

·       Job title, bank name, and business location

Diagnostic Data:

·       Your responses and comments

Technical Information:

·       Submission timestamps, browser type, device type, and IP address (used only for system integrity and analytics)

We do not collect sensitive personal data such as Social Security numbers, personal financial account details, or health information.

3. How We Use Your Information

We use the information you provide to:

·       Analyze and summarize Diagnostic responses

·       Provide you with your personalized results report

·       Send you requested materials and follow-up communications

·       Improve our diagnostic tools and analytics

·       Comply with legal obligations

We never sell, rent, or trade your personal information.

4. How We Share Your Information

Within Our Partnership:
Your information may be accessed by authorized personnel at AIOM, Datsura, and Sunoida solely for the purposes described above.

Outside Our Partnership:
We do not share your information with any external third parties, vendors, or other organizations, except:

·       When required by law or legal process

·       With your explicit consent

All data is stored and processed exclusively within the United States.

5. How Long We Keep Your Information

We retain your information only as long as necessary to:

·       Deliver your Diagnostic results

·       Maintain administrative records

·       Comply with legal requirements

You may request deletion of your information at any time by contacting us at [email protected].

6. How We Protect Your Information

We use industry-standard security measures to protect your data, including:

·       Encryption during transmission and storage

·       Secure access controls

·       Regular security reviews

While we take data security seriously, no system can be 100% secure.

7. Your Privacy Rights

You have the right to:

·       Access or update your contact information

·       Delete your personal data from our records

·       Opt out of follow-up communications

To exercise these rights, email us at [email protected]. We'll verify your identity before fulfilling your request.

These rights apply under applicable U.S. state privacy laws (including California, Virginia, Colorado, Connecticut, and Utah). We will not discriminate against you for exercising your privacy rights.

8. Children's Privacy

The Diagnostic is designed for banking professionals and is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll post the revised policy with a new "Last Updated" date. Your continued use of the Diagnostic after changes are posted means you accept the updated policy.

10. Contact Us

For privacy questions or requests, contact us at:

Email: [email protected]
Address: 1319 F St NW Ste 301, Washington, DC 20004